FloSports is currently looking for a Partner Success Manager to work within our Partner Operations division managing relationships with our streaming rights partners and coordinating the execution of our contracts. This person will be crucial to the FloSports company as our live streams are the core of our business and building strong, mutually beneficial relationships is imperative.
The position is located in Austin, TX at FloSports offices and reports into a Senior Partner Success Manager or Supervisor.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Ensure FloSports is executing rights contracts terms across a list of partners
- Liaise between multiple departments internally, including Content, Marketing, Production and Operations
- Set up and lead kick-off meetings followed by ongoing updates and status calls with partners throughout the year or season
- Serve as an advocate for partners by working internally to find mutually beneficial solutions
- Work to find opportunities to grow partnerships when possible to drive additional value to partners
- Oversee custom content, in-stream, or on-site executions for partners (budgeting, 3rd party management, in-person representation)
- Leading post-mortem meetings surrounding big event executions to build on successes and bring feedback to teams to drive improvements across the company
- Creation of event data reporting for partners when needed
- Occasional travel for in-person meetings with partners
KNOWLEDGE, SKILLS & ABILITIES
- 3-5 years relevant experience in account management and/or a position with direct client/partner communication
- Strong communication skills and the ability to build strong relationships
- Demonstrated ability to find solutions both independently and in collaborations with internal teams and partners
- Experience gaining insights from data and using it to make future decisions
- Tech savvy and able to thrive in a fast-paced, team environment
- Strong understanding of Microsoft Office (specifically Excel & PowerPoint)
- Experience within the sports rights world is a plus
FloSports, the innovator in live digital sports and original content, partners with event rights holders and governing bodies to unlock a world of sports coverage that true fans have been waiting for. Through live streaming of premier events, original video programming, and weekly studio shows, FloSports is growing the sports, the events, the athletes, and the fans. Current verticals under the FloSports header include Rugby, Basketball, MMA, Football, Wrestling, Track, Gymnastics, Cycling, and more.